Reviews
“My experience with 1st Choice was very good. I found them very professional, the install team worked neatly, and provided competitive pricing with zero interest financing.”
– John I.
“From the young lady who answered the phone to Bruno (Technician), I cannot complain about my experience. Bruno came in, assessed the situation and repaired the problem. He also took the time to assist me with a thermostat question. First Choice will always be my first choice for these types of repairs. Thanks again!!!”
– Patricia J.
“Justin and James came to find out why my system was not operating.
Found problem and got the system up and running.
They were great and I am very pleased.
Two great technicians with excellent knowledge and very good personal interaction.
It was a pleasure doing business with 1st Choice.”
– Cono P.
“First off Bryan was absolutely awesome. You are lucky to have such a professional who knows his job! Overall you guys were awesome from start to finish. Thank you for helping me after 3 failed attempts by other companies I called. I will be referring you to everyone!”
– Chris O.
“Hi. Don't have Facebook or use google, but service is excellent. Glad I called to have your company come here a few months ago”
– Bob P.
“We decided to get mini-split air conditioning in our rooms upstairs, replacing our window units. We interviewed five companies and were most impressed with Chris Riley. He seemed to be the most knowledgeable of them all. He oversaw the installation from beginning to end. His installers were very professional and did a great job. We would highly recommend 1ST CHOICE.”
– Pat B.
“Our service technician, Justin was fantastic. He arrived promptly and quickly and effectively diagnosed and repaired our AC unit during the worst heat wave of the season. Will certainly call him again in the future for all our repair and installation needs.”
– Chris P.
“We researched and met with several HVAC Contractors over the past year as we knew the time was coming for our system to be replaced. Wow…what a variance in the knowledge, professionalism, and of course cost, across the list of contractors we spoke with. We did not feel comfortable selecting to work with anyone on this important project and significant investment until meeting Chris Riley the owner of 1st Choice Heating and Air Conditioning.
It was clear from the start that not only did Chris have tremendous experience and knowledge regarding today's advanced HVAC systems, it was also clear his top priority was making sure all of our needs were appropriately met from equipment selection to budget considerations…the customer truly comes first with Chris. Out of the four contractors we met with, Chris was the ONLY one to recommend and perform a load analysis on our home. It turned out to be critical as it was determined one of our zones was over sized. Other contractors simply wanted to replace exactly what we had and never even brought up the subject of proper sizing. Well, not surprisingly, everything went absolutely GREAT with our install.
Gabe and Denise were wonderful to work with during the scheduling process, arranging temporary window units, obtaining permits, warranty documents, etc. The installers Brian and Chris (not the owner) were very professional and clearly experienced and always more than happy to answer any questions. Even the young man handling the deliveries and hauling the old equipment away was very nice. They worked so quietly we hardly knew an HVAC install was going on, and they left everything spotless.
Chris Riley (the owner) came out a week later to make sure everything was working properly and that we were thoroughly pleased with the work. He even made a few system adjustments to make sure everything was performing optimally. Cannot believe many owners personally take the time and go to this extent these days to ensure complete customer satisfaction. A couple days after Chris's visit we had some additional questions about the performance of the new equipment. Chris arranged for one of his top service technicians, Justin, to come out to address the questions and ensure the systems were adjusted to the most optimal settings. Due to our tremendous personal experience, we are happy to enthusiastically recommend Chris Riley and his team at 1st Choice Heating and Air Conditioning for any home comfort needs you may have.”
– Peter L.
“Justin provided excellent service and conducted a speedy repair. He also took the time to answer all of my questions and taught me a few things I didn't know about my heating system. Great experience all around!”
– Gazmend K.