Found problem and got the system up and running.
They were great and I am very pleased.
Two great technicians with excellent knowledge and very good personal interaction.
It was a pleasure doing business with 1st Choice.” – Cono P.
“First off Bryan was absolutely awesome. You are lucky to have such a professional who knows his job! Overall you guys were awesome from start to finish. Thank you for helping me after 3 failed attempts by other companies I called. I will be referring you to everyone!”
– Chris O.
“We decided to get mini-split air conditioning in our rooms upstairs, replacing our window units. We interviewed five companies and were most impressed with Chris Riley. He seemed to be the most knowledgeable of them all. He oversaw the installation from beginning to end. His installers were very professional and did a great job. We would highly recommend 1ST CHOICE.”
– Pat B.
“Our service technician, Justin was fantastic. He arrived promptly and quickly and effectively diagnosed and repaired our AC unit during the worst heat wave of the season. Will certainly call him again in the future for all our repair and installation needs.”
– Chris P.
“We researched and met with several HVAC Contractors over the past year as we knew the time was coming for our system to be replaced. Wow…what a variance in the knowledge, professionalism, and of course cost, across the list of contractors we spoke with. We did not feel comfortable selecting to work with anyone on this important project and significant investment until meeting Chris Riley the owner of 1st Choice Heating and Air Conditioning.
It was clear from the start that not only did Chris have tremendous experience and knowledge regarding today's advanced HVAC systems, it was also clear his top priority was making sure all of our needs were appropriately met from equipment selection to budget considerations…the customer truly comes first with Chris. Out of the four contractors we met with, Chris was the ONLY one to recommend and perform a load analysis on our home. It turned out to be critical as it was determined one of our zones was over sized. Other contractors simply wanted to replace exactly what we had and never even brought up the subject of proper sizing. Well, not surprisingly, everything went absolutely GREAT with our install.
Gabe and Denise were wonderful to work with during the scheduling process, arranging temporary window units, obtaining permits, warranty documents, etc. The installers Brian and Chris (not the owner) were very professional and clearly experienced and always more than happy to answer any questions. Even the young man handling the deliveries and hauling the old equipment away was very nice. They worked so quietly we hardly knew an HVAC install was going on, and they left everything spotless.
Chris Riley (the owner) came out a week later to make sure everything was working properly and that we were thoroughly pleased with the work. He even made a few system adjustments to make sure everything was performing optimally. Cannot believe many owners personally take the time and go to this extent these days to ensure complete customer satisfaction. A couple days after Chris's visit we had some additional questions about the performance of the new equipment. Chris arranged for one of his top service technicians, Justin, to come out to address the questions and ensure the systems were adjusted to the most optimal settings. Due to our tremendous personal experience, we are happy to enthusiastically recommend Chris Riley and his team at 1st Choice Heating and Air Conditioning for any home comfort needs you may have.”
– Peter L.
“Justin provided excellent service and conducted a speedy repair. He also took the time to answer all of my questions and taught me a few things I didn't know about my heating system. Great experience all around!”
– Gazmend K.
“A year ago we had 1st Choice Heating & Air Conditioning replace our upstairs zone furnace and air conditioner. Their work was exemplary. Consequently when we were having some recurring issues with our downstairs units we knew 1st Choice were the professionals to call. As he did previously, Chris Riley (a very hands-on owner) thoroughly assessed the situation, made numerous recommendations and devised a remediation plan that was comprehensive and within our budget. In addition to installing more efficient units, 1st Choice also made significant improvements to the duct work; sealing seams and joints, eliminating angles and elbows that constricted air flow and other general improvements that resulted in significantly better heating. When designing a solution 1st Choice assesses the entire living area calculating room sizes (including ceiling heights), windows, doors, insulation etc. to determine the proper sized units needed to effectively and efficiently heat and cool the space. Each job is viewed from a total engineering perspective, which is exactly the proper approach for HVAC solutions. The 1st Choice technicians are some of the best we’ve encountered. Each activity is thoroughly explained and they treat your home as if it were their own. When work is complete the area is completely cleaned and they do not depart until all questions are answered and you’re satisfied. 1st Choice Heating & Air Conditioning is an excellent company and should be your first choice for heating and air conditioning sales and service. Very highly recommended.”
– Spencer K.
“Justin was friendly and knowledgeable – explained every service he was doing very professional would be happy for to have him next time”
– Grace F.