Reviews
“Chris and his team replaced most of an old system in our old house. Chris offered us clear choices about different kinds of replacement and the results are a huge improvement. Some tweaking still to do, but we’re very Comfortable with the results.”
– Brock H.
“We recently selected 1st Choice to replace an old furnace and a/c unit in our home and couldn’t be more pleased with their work.
Chris Riley (principal owner) was one of the most knowledgeable and forthright heating and A/C professionals we’ve dealt with. He conducted a thorough analysis of our home, room by room, and recommended three potential systems that were appropriate for the job. He then described the features and attributes of each system, making sure every question was answered thoroughly. There was absolutely no pressure during the sales process as he wants you to be comfortable with whatever decision you make.
The technicians who installed the system we selected were superb. They treated our home as if it was their own, making sure all floors and stairs were covered. They even wore protective covers on their shoes to ensure nothing from the outside was tracked into the house. At the end of the day all debris was removed and all work areas cleaned. They explained every task needed to be done to completely install the system and conducted a comprehensive review when done.
Chris followed up a few days later with his own on-site review to ensure everything was calibrated and set properly and to again make sure we were satisfied with their work. We most certainly were. 1st Choice is an excellent company to do business with, focused on attaining the highest level of customer satisfaction and building long-term relationships between themselves and their customers. We strongly recommend them.”
– Spencer K.
“We recently selected 1st Choice to replace an old furnace and a/c unit in our home and couldn’t be more pleased with their work.
Chris Riley (principal owner) was one of the most knowledgeable and forthright heating and A/C professionals we’ve dealt with. He conducted a thorough analysis of our home, room by room, and recommended three potential systems that were appropriate for the job. He then described the features and attributes of each system, making sure every question was answered thoroughly. There was absolutely no pressure during the sales process as he wants you to be comfortable with whatever decision you make.
The technicians who installed the system we selected were superb. They treated our home as if it was their own, making sure all floors and stairs were covered. They even wore protective covers on their shoes to ensure nothing from the outside was tracked into the house. At the end of the day all debris was removed and all work areas cleaned. They explained every task needed to be done to completely install the system and conducted a comprehensive review when done.
Chris followed up a few days later with his own on-site review to ensure everything was calibrated and set properly and to again make sure we were satisfied with their work. We most certainly were. 1st Choice is an excellent company to do business with, focused on attaining the highest level of customer satisfaction and building long-term relationships between themselves and their customers. We strongly recommend them.”
– Spencer K.
“Our HVAC system quit during a hot spell this summer. We called 3 different companies to give us a quote. Chris was the only one who took the time to actually measure our house and check to see that we got the proper system for our home. His pricing was competitive and they were very responsive. We chose them to complete the work and everything was done when they said it would be done. The team was neat and professional. When they were done and left our house, there was no sign they had ever been there other than the fact it was now comfortable.
A few days after the installation, we got a call that Chris wanted to come back out and verify that all was good as a part of their service – I don't remember another service company ever doing that before. They are usually done and gone. Chris came back and went over the system again and showed us what we could do and what they would take care of as part of the first year service included with the system.
It was a pleasure to have Chris and his team take care of this problem. I would encourage my friends and family to speak with him when they have a problem with their HVAC.”
– Duane H.
“Hello! Chris just left after a boiler tune-up. Punctual, neat, tidy, knowledgeable, courteous, efficient.. And…he didn't mind me watching him. He even said he likes explaining what he's doing to his customers. Many maintenance packages to fit every budget. The pricing is reasonable and the work is exceptional. Can hardly wait for spring to have my AC tuned!”
– joanne s.
“Todd was very courteous. And neat (covered his work boots with a shoe cover upon entering). He explained the entire system well to me, and im not very good at comprehending machines. 10 points to you, todd. Thank you”
– Malkie K.
“Todd was super helpful, knowledgeable, and detailed in his service. Was very easy and pleasant working with him.”
– Sonia T.
“Both great guys, kind, professional and very knowledgeable! Took time to explain to me everything they did and why. Joe and Dave kudos your company lucky to have you, good service is hard to come by these days! Thank you ??”
– Gidget F.
“My AC went out during the heat wave we just had and Christopher, the owner, lent me some window units so I could keep cool through the weekend. Dave and Joe just left and I couldn't be happier with my new air conditioner! They were very polite and considerate, they worked hard and cleaned up after themselves and my house is cooling better than it ever has. I'm going to recommend 1st Choice to anyone and everyone who asks me because I can't say it enough: this is the company you want if you ever need your AC fixed. A great big thank you to the whole team at 1st Choice!!”
– Marianne C.