“Just finished up with Justin doing routine maintenance and repair to my gas furnace. When it was originally installed by a different company there was a problem with the pressure being very close to 30psi. Justin immediately new what the problem was and ordered the necessary expansion tank in addition to making some adjustments. Both his ability and attitude are first rate. All work was completed in less than a few days. I could not ask nor expect more than the excellent service and professionalism shown by Justin and Paige who set up the appointments and constantly kept me informed of the entire process with a great attitude.”

– Harold A.

“We recently hired 1st Choice Heating and Air Conditioning to replace our HVAC system. Of all the quotes I received, Chris was the most thorough and knowledgable while explaining both his recommendation and pricing. His load calculation service was impressive, he took over 1.5 hours after we hired him to measure our entire house to ensure the correct size unit was installed. Chris also quoted us same day while we had to wait days for other quotes.

On installation day, Luke and Ryan performed a professional job. That morning, I received an email with the name of my installers, a picture, and even some fun facts about them. Such a great touch. They had to rebuild some of the connections due to where our gas and exhaust lines were, and they were meticulous and took their time. They stayed until the job was completely done, even though it was a long day. They were friendly, personable and cleaned up meticulously. I have to add, that they even helped us retrieve our dog when he got out while they were here. Certainly an above and beyond service all around! Highly Recommend!”

– Angela R.

“Love First Choice and Angel is our go to for technicians. Always thorough and makes sure I understand what’s going on with our system. Highly recommend.”

– Michelle S.

“1st Choice Heating & AC was one of 4 companies that I considered for an HVAC replacement in my home. All 4 of the sales people sent by these companies were very personable. 1st Choice was the only company that insisted on completing a load calculation to ensue proper A/C and furnace sizing. As it turns out, the other bidders would have installed too large a system by simply replacing what I already had with the same BTU size units, resulting in inefficient operation, lower comfort, and higher operating cost. The owner/salesman, Chris, shared the load calculation with me so that we were logically able to discuss the best HVAC model option for my particular home. The cost of conducting the load calculation is credited to the price I paid for the project. Based on the other bids I received, 1st Choice provided a competitive price with more value per dollar paid. I have had the furnace operating for a few weeks now, and the sizing appears perfect with less on/off cycling. I am confident that I will realize a similar level of satisfaction with the A/C unit once it is started up for the cooling season. Customer’s have the option of using 1st Choice to conduct heating season and cooling season unit maintenance checkups performed by their technicians. In exchange, 1st choice will cover both labor and material costs for the 1st 10 years of ownership. None of the other bidders offered this. 1st Choice Heating & A/C is certainly worth including in your list of bidders for HVAC projects; particularly if you are zeroing in on a Trane HVAC system.”

– Nunzio P.

“Heating and A/C system has been reliable and performed well since installation more than a year ago. The Trane system recommended by 1st Choice kept me warm and cool since the very professional installation last August.”

– Wiliam L.

“We could not be any happier with your service!! James was so pleasant and helpful. He explained exactly what he did to fix our air conditioner and even found a small leak in our gas line that he took care of for us! Highly recommend your company and James! Thanks again!”

– Sandra C.

- Sandra C.

“Our technician, Justin was on time, efficient and professional from start to finish. We are very happy with the work that was completed and will definitely be using 1st Choice again in the future!”

– Jenny O.

- Jenny O.

“Justin was a great technician who came for the seasonal maintenance on the A/C and fielded questions we had about the furnace. I appreciate his open dialogue and I learned more about the systems operation. He's an asset to the company.”

– Michael T.

- Michael T.

“Could not be more pleased with the installation of two new A/C systems for our house. Our space was carefully evaluated, allowing us to make the right system choice that fit our budget. Mike, James, and the rest of the techs that did the installation were professional, thorough, and communicated with us during every step of the process, which was very involved. They were truly outstanding. I highly recommend 1st Choice to anyone looking for quality work done right.”

– Richard K.

- Richard K.

“My experience with 1st Choice was very good. I found them very professional, the install team worked neatly, and provided competitive pricing with zero interest financing.”

– John I.

- John I.

“From the young lady who answered the phone to Bruno (Technician), I cannot complain about my experience. Bruno came in, assessed the situation and repaired the problem. He also took the time to assist me with a thermostat question. First Choice will always be my first choice for these types of repairs. Thanks again!!!”

– Patricia J.

- Patricia J.

“Justin and James came to find out why my system was not operating.
Found problem and got the system up and running.
They were great and I am very pleased.
Two great technicians with excellent knowledge and very good personal interaction.
It was a pleasure doing business with 1st Choice.”

– Cono P.

- Cono P.

“First off Bryan was absolutely awesome. You are lucky to have such a professional who knows his job! Overall you guys were awesome from start to finish. Thank you for helping me after 3 failed attempts by other companies I called. I will be referring you to everyone!”

– Chris O.

- Chris O.

“Hi. Don't have Facebook or use google, but service is excellent. Glad I called to have your company come here a few months ago”

– Bob P.

- Bob P.

“We decided to get mini-split air conditioning in our rooms upstairs, replacing our window units. We interviewed five companies and were most impressed with Chris Riley. He seemed to be the most knowledgeable of them all. He oversaw the installation from beginning to end. His installers were very professional and did a great job. We would highly recommend 1ST CHOICE.”

– Pat B.

- Pat B.

“Our service technician, Justin was fantastic. He arrived promptly and quickly and effectively diagnosed and repaired our AC unit during the worst heat wave of the season. Will certainly call him again in the future for all our repair and installation needs.”

– Chris P.

- Chris P.

“We researched and met with several HVAC Contractors over the past year as we knew the time was coming for our system to be replaced. Wow…what a variance in the knowledge, professionalism, and of course cost, across the list of contractors we spoke with. We did not feel comfortable selecting to work with anyone on this important project and significant investment until meeting Chris Riley the owner of 1st Choice Heating and Air Conditioning.

It was clear from the start that not only did Chris have tremendous experience and knowledge regarding today's advanced HVAC systems, it was also clear his top priority was making sure all of our needs were appropriately met from equipment selection to budget considerations…the customer truly comes first with Chris. Out of the four contractors we met with, Chris was the ONLY one to recommend and perform a load analysis on our home. It turned out to be critical as it was determined one of our zones was over sized. Other contractors simply wanted to replace exactly what we had and never even brought up the subject of proper sizing. Well, not surprisingly, everything went absolutely GREAT with our install.

Gabe and Denise were wonderful to work with during the scheduling process, arranging temporary window units, obtaining permits, warranty documents, etc. The installers Brian and Chris (not the owner) were very professional and clearly experienced and always more than happy to answer any questions. Even the young man handling the deliveries and hauling the old equipment away was very nice. They worked so quietly we hardly knew an HVAC install was going on, and they left everything spotless.

Chris Riley (the owner) came out a week later to make sure everything was working properly and that we were thoroughly pleased with the work. He even made a few system adjustments to make sure everything was performing optimally. Cannot believe many owners personally take the time and go to this extent these days to ensure complete customer satisfaction. A couple days after Chris's visit we had some additional questions about the performance of the new equipment. Chris arranged for one of his top service technicians, Justin, to come out to address the questions and ensure the systems were adjusted to the most optimal settings. Due to our tremendous personal experience, we are happy to enthusiastically recommend Chris Riley and his team at 1st Choice Heating and Air Conditioning for any home comfort needs you may have.”

– Peter L.

- Peter L.

“Justin provided excellent service and conducted a speedy repair. He also took the time to answer all of my questions and taught me a few things I didn't know about my heating system. Great experience all around!”

– Gazmend K.

- Gazmend K.

“A year ago we had 1st Choice Heating & Air Conditioning replace our upstairs zone furnace and air conditioner. Their work was exemplary. Consequently when we were having some recurring issues with our downstairs units we knew 1st Choice were the professionals to call. As he did previously, Chris Riley (a very hands-on owner) thoroughly assessed the situation, made numerous recommendations and devised a remediation plan that was comprehensive and within our budget. In addition to installing more efficient units, 1st Choice also made significant improvements to the duct work; sealing seams and joints, eliminating angles and elbows that constricted air flow and other general improvements that resulted in significantly better heating. When designing a solution 1st Choice assesses the entire living area calculating room sizes (including ceiling heights), windows, doors, insulation etc. to determine the proper sized units needed to effectively and efficiently heat and cool the space. Each job is viewed from a total engineering perspective, which is exactly the proper approach for HVAC solutions. The 1st Choice technicians are some of the best we’ve encountered. Each activity is thoroughly explained and they treat your home as if it were their own. When work is complete the area is completely cleaned and they do not depart until all questions are answered and you’re satisfied. 1st Choice Heating & Air Conditioning is an excellent company and should be your first choice for heating and air conditioning sales and service. Very highly recommended.”

– Spencer K.

- Spencer K.

“Justin was friendly and knowledgeable – explained every service he was doing very professional would be happy for to have him next time”

– Grace F.

- Grace F.

“1st Choice was recommended to me by a friend so I called the Howell office and Gabe was able to get me an appt the same day for a problem with my boiler. Bill came to my house and determined I needed a new part. He was very nice and professional and gave me an overall assessment of my very old system but said it was worth replacing this part. Unfortunately, the part needed to be ordered and another guy would need to come the next day to install it.
The next day, a guy that came to my house, I think his name was Mike, was not very professional and I could tell from the minute he walked in the door I was going to have a problem. And I did. He was brand new with 1st Choice. He did install the new part I needed, but I had no heat. I called Gabe back and told her the situation and I said I do not want the same guy back in my house, so she said "definitely not" and would send Chris, her husband/owner.
Well, Chris came back to my house the same day and was very professional, like Bill. I explained the story regarding Mike and said I wasn't particularly happy. He looked at my system and, after quite a long time of examining it, he determined Mike did install the part correctly but there was another issue that Chris believed may have been intentionally caused by Mike. Chris told me that before he arrived to my house, he had already fired Mike, which didn't surprise me in the least. Chris was brutally honest with me and told me what Mike had possibly done. I was floored with what he said but I was more appreciative that he told me the truth as opposed to trying to hide it. Because of his honesty, I was not angry at all and simply grateful for telling me what happened and he was able fix/correct the problem.
I guess sometimes you never truly know the people you hire and this guy (Mike) was a bad dude. He had a bad attitude when he arrived to my house, complained about the company to me and I can now see why he has jumped around from company to company. Hindsight: I should have told him to leave the minute he walked in.
I am thrilled, however, to find a heating/AC company which is owned by a guy like Chris who takes his job very seriously and knows, understands and appreciates how hard it is to get a new customer and, more importantly, keep a new customer. That new customer is me and I would call 1st Choice with any system issue.
Maybe the best part was Gabe, who answers all the phone calls. She is calm and is genuinely concerned with any problem you have and if you need someone the same day, does her best to get someone there. Thank you 1st Choice.”

– Andrew F.

- Andrew F.

“Having just moved to the area, and buying an older home, I was not familiar with any contractors here. In the middle of the winter, I woke up with no heat, and a severe case of bronchitis. After calling several contractors, 1st Choice was the only one who not only responded, but came out within a few hours. Gabe was wonderful on the phone. Chris was very professional and explained everything to me in detail. We needed a new boiler, and since I now had no heat or hot water, Gabe assisted me in getting my paperwork with NJNG expedited. She treated me like family. The technicians, Bill and Dan were superb. They were very professional, helpful, knowledgeable, and so kind even though it was a long day for them in cold weather. They made sure they answered all of my questions, and they even offered me extra portable heaters so I would stay warm while they installed the boiler. Despite being a long day for them, they did not leave until they made sure the system was working properly. 1st Choice Heating and AC – sophisticated technology with old-fashioned professionalism – you will always be 1st Choice with me!”

– Lisa N.

- Lisa N.

“Chris and his team replaced most of an old system in our old house. Chris offered us clear choices about different kinds of replacement and the results are a huge improvement. Some tweaking still to do, but we’re very Comfortable with the results.”

– Brock H.

- Brock H.

“We recently selected 1st Choice to replace an old furnace and a/c unit in our home and couldn’t be more pleased with their work.

Chris Riley (principal owner) was one of the most knowledgeable and forthright heating and A/C professionals we’ve dealt with. He conducted a thorough analysis of our home, room by room, and recommended three potential systems that were appropriate for the job. He then described the features and attributes of each system, making sure every question was answered thoroughly. There was absolutely no pressure during the sales process as he wants you to be comfortable with whatever decision you make.

The technicians who installed the system we selected were superb. They treated our home as if it was their own, making sure all floors and stairs were covered. They even wore protective covers on their shoes to ensure nothing from the outside was tracked into the house. At the end of the day all debris was removed and all work areas cleaned. They explained every task needed to be done to completely install the system and conducted a comprehensive review when done.

Chris followed up a few days later with his own on-site review to ensure everything was calibrated and set properly and to again make sure we were satisfied with their work. We most certainly were. 1st Choice is an excellent company to do business with, focused on attaining the highest level of customer satisfaction and building long-term relationships between themselves and their customers. We strongly recommend them.”

– Spencer K.

- Spencer K.

“We recently selected 1st Choice to replace an old furnace and a/c unit in our home and couldn’t be more pleased with their work.

Chris Riley (principal owner) was one of the most knowledgeable and forthright heating and A/C professionals we’ve dealt with. He conducted a thorough analysis of our home, room by room, and recommended three potential systems that were appropriate for the job. He then described the features and attributes of each system, making sure every question was answered thoroughly. There was absolutely no pressure during the sales process as he wants you to be comfortable with whatever decision you make.

The technicians who installed the system we selected were superb. They treated our home as if it was their own, making sure all floors and stairs were covered. They even wore protective covers on their shoes to ensure nothing from the outside was tracked into the house. At the end of the day all debris was removed and all work areas cleaned. They explained every task needed to be done to completely install the system and conducted a comprehensive review when done.

Chris followed up a few days later with his own on-site review to ensure everything was calibrated and set properly and to again make sure we were satisfied with their work. We most certainly were. 1st Choice is an excellent company to do business with, focused on attaining the highest level of customer satisfaction and building long-term relationships between themselves and their customers. We strongly recommend them.”

– Spencer K.

- Spencer K.

“Our HVAC system quit during a hot spell this summer. We called 3 different companies to give us a quote. Chris was the only one who took the time to actually measure our house and check to see that we got the proper system for our home. His pricing was competitive and they were very responsive. We chose them to complete the work and everything was done when they said it would be done. The team was neat and professional. When they were done and left our house, there was no sign they had ever been there other than the fact it was now comfortable.
A few days after the installation, we got a call that Chris wanted to come back out and verify that all was good as a part of their service – I don't remember another service company ever doing that before. They are usually done and gone. Chris came back and went over the system again and showed us what we could do and what they would take care of as part of the first year service included with the system.
It was a pleasure to have Chris and his team take care of this problem. I would encourage my friends and family to speak with him when they have a problem with their HVAC.”

– Duane H.

- Duane H.

“Hello! Chris just left after a boiler tune-up. Punctual, neat, tidy, knowledgeable, courteous, efficient.. And…he didn't mind me watching him. He even said he likes explaining what he's doing to his customers. Many maintenance packages to fit every budget. The pricing is reasonable and the work is exceptional. Can hardly wait for spring to have my AC tuned!”

– joanne s.

- joanne s.

“Todd was very courteous. And neat (covered his work boots with a shoe cover upon entering). He explained the entire system well to me, and im not very good at comprehending machines. 10 points to you, todd. Thank you”

– Malkie K.

- Malkie K.

“Both great guys, kind, professional and very knowledgeable! Took time to explain to me everything they did and why. Joe and Dave kudos your company lucky to have you, good service is hard to come by these days! Thank you ??”

– Gidget F.

“My AC went out during the heat wave we just had and Christopher, the owner, lent me some window units so I could keep cool through the weekend. Dave and Joe just left and I couldn't be happier with my new air conditioner! They were very polite and considerate, they worked hard and cleaned up after themselves and my house is cooling better than it ever has. I'm going to recommend 1st Choice to anyone and everyone who asks me because I can't say it enough: this is the company you want if you ever need your AC fixed. A great big thank you to the whole team at 1st Choice!!”

– Marianne C.

- Marianne C.

“Incredible. Chris fit me in his busy day when temps reached 100 and my AC crapped out. He found a bad capacitor in the condenser within minutes it was replaced and we were back and running.

I know I’ll be replacing my again AC next season, and Chris will be the only one I’d think to call. Awesome, honest and friendly service.”

– John C.

- John C.

“when I arrived at my 98 year old mom’s house on Saturday June 30,2018 the temp was 91. I found 1st choice phone number in the yellow pages. Chris arrived within a couple of hours and did some overdue maintenance. When I left several hours later the house had cooled down. By then my mom needed a sweater….”

– Vito D.

- Vito D.

“Wow, Chris was amazing! It was the 3rd day of miserably hot weather and our air conditioner needed a repair. Chris was professional, courteous, and knowledgeable- It didn't take him long to figure out what was going on and he got our AC cooling again in no time. 1st Choice Air Comfort is a 5 star company providing 5 star service-we will happily use them again in the future.”

– Tina S.

- Tina S.

“1st Choice should definitely be everyone's 1st choice! Chris performed a load analysis and was able to save me money by showing me I did not need the larger unit. Joe and Dave were the installers and they were friendly, efficient and very professional. They placed drop cloths throughout the house where they would be working and cleaned up outside when they were done. The new unit has been great as we have just gone through a major heatwave. I have recommended 1st Choice to my daughter and her husband who are also looking to replace their system”

– Dennis D.

- Dennis D.

“I used 1st Choice when I needed my heating unit replaced. The technician was friendly, professional, and got the job done quickly. 1st Choice provided knowledgeable, courteous, and reliable service at a reasonable price. I highly recommend them!”

– Christine F.

- Christine F.

“I’m a man of few words, but here are two: Thank you. Thank you for all you did to help us with the new rooftop units and the complete system for the Raw Bar. Not only did you do a quality job, but you did it on short notice with a strict timeline. I’m glad we finally switched to you guys this year; you exceeded all expectations. Let’s set up a time for the fall maintenance, now—and make sure you have time for us next spring.”

– Frank M.

- Frank M.

“I have had nothing short of an amazing experience with Chris and everyone at 1st Choice. They were super honest and straightforward on pricing, excellent customer service, and extremely efficient and thorough technicians. This contractor is one to be trusted and that’s hard these days to find. Definitely, definitely, definitely will I be recommending them again and again and will use their services indefinitely. Thank you everyone at 1st choice for my wonderful new AC unit!”

– Beth H.

- Beth H.

“Just wanted to take a minute to thank you, Chris and your crew for today’s work. It’s nice to finally have ac back! The crew today was very professional and their attention to detail was amazing! From making sure that the work area stayed clean with the drop clothes to making sure that everything was working correctly and aligned before leaving. It was a long day but please know that we are very happy to have found you and your company! Thank you once again!

Michael, Erin and family!

Have a great day!!”

– Michael C.

- Michael C.

“Hi and Good Morning,

I just wanted to write and say thank you for the excellent service. Kevin was here the other day and I cannot say enough how much I appreciated his friendly demeanor and the knowledge he had of our heat pump systems. You guys continue to impress us! It’s rare these days that one feels he can trust any business, but all of you at 1st Choice have shown us a trustworthy, honest business ethic, which is a shining star in this day and age. We hope to have a long relationship with your company, and are thankful we’ve found someone we can trust to care for our heat pumps.

Thanks again! Hehe – I actually look forward to the next cleaning and checkup for the system!

Have a great day!”

– Christine A.

- Christine A.

“Called 1st choice for estimate on new AC condenser and coil for my Unico system. I was very impressed by Chris and his professionalism and knowledge. Gave the job to him and I am very happy with the service and work performed. I would highly recommend 1st choice and Chris to anyone looking for a very fair price and great work.”

– K L.

- K L.

“I just wanted to say a very big big big THANK YOU to Gabe of 1st Choice, to 1st Choice itself and, most of all, to Nick, who did the work diligently and put my AC back in order!! He did a great job in beastly heat, in a very good mood – and I must say you folks have a fine young man in your employ.

So, I thank you all again and, especially, Nick!”

– Lynn D.

- Lynn D.

“Chris and team are great! They have helped Eileen and I through a couple of emergencies and they have put us on a thorough maintenance routine as well. They are prompt, thorough, neat and very reasonably priced. We appreciate them very much and highly recommend them.”

– Bill K.

- Bill K.

“I had an excellent experience with 1st Choice when I found myself in need of emergency services for my AC. The tech arrived at my house within an hour, had us back up and running that day, and the price was very fair. We haven’t had an issue since. They are now our 1st Choice for all of our heating/cooling needs!”

– Janis R.

- Janis R.

“The recommendation of 1st Choice HVAC, from another contractor, was the best ever! Chris and Gabe, the owners, are very knowledgeable about their products, courteous, professional and personable. Chris made suggestions as to what was needed for our house but never pushed a particular product. Our new HVAC unit was installed in a timely fashion and the workmanship was of the highest quality, performed by Chris and his crew. When we called with questions there was always a quick response with the correct information. This company is very fair and is here to please the consumer. We are extremely satisfied with 1st Choice Heating and Air Conditioning and highly recommend them.”

– Jodi F.

- Jodi F.

“1st Choice is definitely our FIRST CHOICE for keeping our heat and AC going. Always on time, courteous, knowledgeable, and helpful, Chris is the best mechanic on the planet. The customer service goes above and beyond what other companies offer. We have done everything with 1st Choice from a phone call to troubleshooting an issue (which usually ends up being our error) to having Chris come and service our units. He taught us the importance of regular maintenance, and because of 1st Choice we stay comfortable all year. We have tried other companies, but that will not be a necessity in the future. 1st Choice will always be our FIRST CHOICE!!!”

– Christine D.

- Christine D.