Air Conditioner Replacement in Other, NJ 07752
“We researched and met with several HVAC Contractors over the past year as we knew the time was coming for our system to be replaced. Wow…what a variance in the knowledge, professionalism, and of course cost, across the list of contractors we spoke with. We did not feel comfortable selecting to work with anyone on this important project and significant investment until meeting Chris Riley the owner of 1st Choice Heating and Air Conditioning.
It was clear from the start that not only did Chris have tremendous experience and knowledge regarding today's advanced HVAC systems, it was also clear his top priority was making sure all of our needs were appropriately met from equipment selection to budget considerations…the customer truly comes first with Chris. Out of the four contractors we met with, Chris was the ONLY one to recommend and perform a load analysis on our home. It turned out to be critical as it was determined one of our zones was over sized. Other contractors simply wanted to replace exactly what we had and never even brought up the subject of proper sizing. Well, not surprisingly, everything went absolutely GREAT with our install.
Gabe and Denise were wonderful to work with during the scheduling process, arranging temporary window units, obtaining permits, warranty documents, etc. The installers Brian and Chris (not the owner) were very professional and clearly experienced and always more than happy to answer any questions. Even the young man handling the deliveries and hauling the old equipment away was very nice. They worked so quietly we hardly knew an HVAC install was going on, and they left everything spotless.
Chris Riley (the owner) came out a week later to make sure everything was working properly and that we were thoroughly pleased with the work. He even made a few system adjustments to make sure everything was performing optimally. Cannot believe many owners personally take the time and go to this extent these days to ensure complete customer satisfaction. A couple days after Chris's visit we had some additional questions about the performance of the new equipment. Chris arranged for one of his top service technicians, Justin, to come out to address the questions and ensure the systems were adjusted to the most optimal settings. Due to our tremendous personal experience, we are happy to enthusiastically recommend Chris Riley and his team at 1st Choice Heating and Air Conditioning for any home comfort needs you may have.”
– Peter L.