Reviews


“Just finished up with Justin doing routine maintenance and repair to my gas furnace. When it was originally installed by a different company there was a problem with the pressure being very close to 30psi. Justin immediately new what the problem was and ordered the necessary expansion tank in addition to making some adjustments. Both his ability and attitude are first rate. All work was completed in less than a few days. I could not ask nor expect more than the excellent service and professionalism shown by Justin and Paige who set up the appointments and constantly kept me informed of the entire process with a great attitude.” – Harold A.

“We recently hired 1st Choice Heating and Air Conditioning to replace our HVAC system. Of all the quotes I received, Chris was the most thorough and knowledgable while explaining both his recommendation and pricing. His load calculation service was impressive, he took over 1.5 hours after we hired him to measure our entire house to ensure the correct size unit was installed. Chris also quoted us same day while we had to wait days for other quotes.

On installation day, Luke and Ryan performed a professional job. That morning, I received an email with the name of my installers, a picture, and even some fun facts about them. Such a great touch. They had to rebuild some of the connections due to where our gas and exhaust lines were, and they were meticulous and took their time. They stayed until the job was completely done, even though it was a long day. They were friendly, personable and cleaned up meticulously. I have to add, that they even helped us retrieve our dog when he got out while they were here. Certainly an above and beyond service all around! Highly Recommend!”

– Angela R.

“Love First Choice and Angel is our go to for technicians. Always thorough and makes sure I understand what’s going on with our system. Highly recommend.”

– Michelle S.

“1st Choice Heating & AC was one of 4 companies that I considered for an HVAC replacement in my home. All 4 of the sales people sent by these companies were very personable. 1st Choice was the only company that insisted on completing a load calculation to ensue proper A/C and furnace sizing. As it turns out, the other bidders would have installed too large a system by simply replacing what I already had with the same BTU size units, resulting in inefficient operation, lower comfort, and higher operating cost. The owner/salesman, Chris, shared the load calculation with me so that we were logically able to discuss the best HVAC model option for my particular home. The cost of conducting the load calculation is credited to the price I paid for the project. Based on the other bids I received, 1st Choice provided a competitive price with more value per dollar paid. I have had the furnace operating for a few weeks now, and the sizing appears perfect with less on/off cycling. I am confident that I will realize a similar level of satisfaction with the A/C unit once it is started up for the cooling season. Customer’s have the option of using 1st Choice to conduct heating season and cooling season unit maintenance checkups performed by their technicians. In exchange, 1st choice will cover both labor and material costs for the 1st 10 years of ownership. None of the other bidders offered this. 1st Choice Heating & A/C is certainly worth including in your list of bidders for HVAC projects; particularly if you are zeroing in on a Trane HVAC system.”

– Nunzio P.

“Heating and A/C system has been reliable and performed well since installation more than a year ago. The Trane system recommended by 1st Choice kept me warm and cool since the very professional installation last August.”

– Wiliam L.

“We could not be any happier with your service!! James was so pleasant and helpful. He explained exactly what he did to fix our air conditioner and even found a small leak in our gas line that he took care of for us! Highly recommend your company and James! Thanks again!”

– Sandra C.

- Sandra C.

“Our technician, Justin was on time, efficient and professional from start to finish. We are very happy with the work that was completed and will definitely be using 1st Choice again in the future!”

– Jenny O.

- Jenny O.

“Justin was a great technician who came for the seasonal maintenance on the A/C and fielded questions we had about the furnace. I appreciate his open dialogue and I learned more about the systems operation. He's an asset to the company.”

– Michael T.

- Michael T.
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